Speed Post Courier Tracking — Track Your India Post Consignment Instantly
Your parcel is somewhere between the post office and your door. You want to know where it is. Right now.
Speed Post tracking gives you a clear, step-by-step view of your consignment — from the moment it was booked to the second it is delivered. No guesswork. No calls to the post office. Just enter your 13-character consignment number and get the full picture instantly.
India Post runs the world’s largest postal network. It covers every corner of the country — over 1.55 lakh post offices, every pin code, every remote village. Whether you sent a parcel, a passport, an Aadhaar card, or an e-commerce order, your shipment is in the system. And you can track it in seconds.
What Is Speed Post?
Speed Post is a premium postal service run by India Post — the Department of Posts, Government of India. It launched in August 1986. Today it is the most widely used government-backed courier service in India.
Speed Post handles:
- Domestic letters and documents
- Parcels and packages up to 35 kg
- E-commerce shipments
- Government and legal documents — passports, Aadhaar cards, court notices, bank correspondence
- International shipments via EMS (Express Mail Service) to 99+ countries
It is faster than regular post. It costs less than most private couriers. And it reaches places where private carriers simply do not go — rural villages, tribal regions, island territories.
What Changed in 2025 and 2026
Speed Post went through its biggest upgrade in decades. Here is what is new:
From October 1, 2025:
- OTP-based secure delivery — your parcel is handed over only after the addressee confirms an OTP. This costs ₹5 + GST extra and is optional.
- Online booking and payment — no more standing in queue to book.
- SMS delivery notifications — you get a message at every key update.
- Real-time tracking — live scan updates from booking to delivery.
- Addressee-specific delivery registration — ensures only the right person receives sensitive items.
- Revised tariffs — first revision since 2012. Starting at ₹19 for local shipments up to 50 grams.
- Student discount — 10% off Speed Post tariffs for students.
From March 17, 2026:
- 24 Speed Post — guaranteed next-day delivery between Delhi, Mumbai, Chennai, Kolkata, Bengaluru, and Hyderabad. Full postage refund if delivery is missed. Delivered even on Sundays and holidays.
- 24 Speed Post Parcel — same guarantee but for parcels.
- 48 Speed Post — guaranteed delivery within 48 hours across the same six cities.
These three new premium services include OTP delivery, end-to-end tracking with SMS alerts, free pickup for bulk bookings, API integration for e-commerce platforms, and BNPL (Buy Now Pay Later) for business accounts.
How the Speed Post Tracking System Works
India Post scans your article at every transit point. Each scan updates the central tracking database immediately.
The system records:
- Origin post office and booking date
- Every sorting hub and transit centre the parcel passed through
- Date and time of each scan
- Current location of the shipment
- Delivery post office details once it reaches your city
- Final delivery confirmation — with date, time, and OTP record (if OTP delivery was selected)
The more scan points your parcel passes through, the more updates you see. Long road transit legs between states sometimes show gaps of 24–48 hours. That is normal. It does not mean your parcel is stuck.
Your Speed Post Tracking Number — Complete Breakdown
Most people get confused here. Let us make it simple.
Standard Format
Your Speed Post tracking number is always 13 characters long:
EE 123456789 IN
- First 2 characters: Letters (service type + origin state)
- Next 9 characters: Digits (unique serial number)
- Last 2 characters: Country code (IN = India)
Examples: EE123456789IN | EM403807171IN | EU512345678IN
What the First Letter Tells You
| First Letter | Service Type |
|---|---|
| E | Speed Post (individual and bulk) |
| R | Registered Post |
| C | Express Parcel / Insured Article |
| P | Passport Letter |
| L | Logistics Post |
Common Tracking Number Prefixes
| Prefix | Service | Delivery Type |
|---|---|---|
| EE | Speed Post (domestic, individual) | Domestic express |
| EU | Speed Post (bulk/business) | Domestic express |
| EM | EMS — Express Mail Service | International express |
| EA | EMS — Air Express | International premium |
| CP | Express Parcel | Domestic tracked parcel |
| PP | Passport Letter | Specialized document |
| LP | Logistics Post | Bulk/logistics |
Second Letter — State Code
The second letter in your number shows which Indian state the parcel was booked from. For example, EK403807171IN — the “K” stands for Karnataka.
Where to Find Your Tracking Number
| Source | Where to Look |
|---|---|
| Booking receipt | Printed as “Article Number” or “Consignment No.” |
| Dispatch SMS | Sent by India Post at the time of booking |
| E-commerce order page | Under “Shipping Details” or “Track Order” |
| Email confirmation | In the sender’s order confirmation email |
| Passport or bank letter | Given by the post office at dispatch |
How to Track Your Speed Post Consignment
Method 1: Use the Tracking Tool on This Page (Fastest)
- Find your 13-character consignment number on your receipt or SMS.
- Enter it in the tracking tool on this page.
- Click Track Now.
- Your full shipment history and current status appear instantly.
No login. No CAPTCHA. No waiting.
Method 2: Track via India Post Official Website
- Open the India Post website in your browser.
- Click on Track & Trace in the navigation menu.
- Enter up to 10 consignment numbers at once.
- Complete the CAPTCHA if prompted.
- Click Search to view your tracking details.
Method 3: Track via SMS (No Internet Needed)
This works on any basic mobile phone.
- Open your phone’s messaging app.
- Type: POST TRACK (your consignment number) Example: POST TRACK EE123456789IN
- Send to 166 or 51969.
- You will receive the current status as a reply SMS.
Keep “POST TRACK” in uppercase. Lowercase does not work.
Method 4: Track via Dak Sewa App 2.0
The Dak Sewa App 2.0 is the official app from the Department of Posts. It replaced the older Postinfo app in late 2025. The old Postinfo app is now discontinued.
- Download Dak Sewa App from the Google Play Store or Apple App Store.
- Open the app and go to Article Tracking.
- Enter your consignment number.
- Tap Track to see your shipment status.
The app also lets you file complaints, make payments, and book Speed Post online.
Method 5: Track via Customer Care Phone
- Call 1800 266 6868 (toll-free, Monday to Saturday, 9 AM to 6 PM).
- Press 1 for tracking queries.
- Share your consignment number with the agent.
- They will give you the current status and last scan location.
For international EMS issues, call 1800 11 2011.
Method 6: Track International Speed Post (EMS)
- Use your EM-prefixed or EA-prefixed tracking number (for example, EM403807171IN).
- Track it using the tool on this page while it is still in India.
- Once the shipment leaves India through a gateway city, use the same tracking number on the destination country’s postal website.
- Allow 24–48 hours for the destination system to update.
Speed Post Tracking Statuses — What Each One Means
| Tracking Status | What It Means | What You Should Do |
|---|---|---|
| Item Booked | Registered at the origin post office | Wait for the first transit scan |
| Item Received at Sorting Hub | Arrived at the first processing centre | In progress |
| Bagged / Dispatched | Grouped with other parcels for movement | Parcel is on its way |
| Item Received at (City) | Arrived at an intermediate hub | Getting closer |
| In Transit | Moving between hubs by road or air | Normal transit, wait |
| Item Received at Delivery Post Office | Reached the post office serving your address | Delivery expected within 1–2 working days |
| Out for Delivery | Postman has your article today | Stay available at your address |
| Delivery Attempted | Postman visited but could not deliver | Check your door for a notice slip |
| Delivered | Handed to the recipient | Delivery complete |
| Delivery Failed – Door Locked | You were not home | Call your local post office or collect in person |
| Delivery Failed – Refused | Recipient refused the article | Contact the sender |
| Returned to Sender | Article going back to the origin | Contact the sender for rebooking |
| Held at Post Office | Kept at the delivery post office | Visit with photo ID to collect |
| Forwarded | Rerouted to a different post office | Usually due to an address issue |
| Undeliverable | Cannot deliver due to incomplete address | Contact your post office urgently |

Domestic Delivery Timelines
| Service | Estimated Delivery |
|---|---|
| 24 Speed Post (metro-to-metro) | Next day (D+1) — guaranteed |
| 48 Speed Post (metro-to-metro) | Within 48 hours — guaranteed |
| Metro to metro (standard Speed Post) | 1–2 business days |
| Metro to state capital | 1–3 business days |
| Inter-state (general) | 2–4 business days |
| Within the same state | 1–2 business days |
| Remote or rural areas | 3–7 business days |
| North East or hilly regions | 4–8 business days |
What Slows Delivery Down
- Wrong or incomplete address — even a missing flat number can reroute your parcel
- Weather disruptions — monsoon, fog, and floods affect both road and air movement
- Public holidays — post offices pause operations on gazetted holidays
- Sorting hub congestion — festive seasons spike volume and cause delays
- Customs clearance — affects international shipments at gateway centres
International Speed Post (EMS) Tracking
International Speed Post uses the EMS network. This connects India Post with postal operators in 99+ countries through the Universal Postal Union (UPU).
EMS Gateway Cities in India
All international parcels pass through one of four gateway sorting centres:
| Gateway | City |
|---|---|
| Foreign Post Office | New Delhi |
| Foreign Post Office | Mumbai |
| Foreign Post Office | Kolkata |
| Foreign Post Office | Chennai |
International Delivery Timelines
| Destination | Estimated Delivery |
|---|---|
| USA / Canada | 7–14 working days |
| UK / Europe | 7–12 working days |
| Australia | 10–15 working days |
| Middle East | 5–10 working days |
| Southeast Asia | 5–10 working days |
| Africa | 10–20 working days |
Once the parcel leaves India, tracking updates come from the destination country’s postal system — not from India Post. Use the same EM-prefixed tracking number on the destination country’s postal website.
Speed Post vs Private Couriers
| Criteria | Speed Post (India Post) | Private Couriers |
|---|---|---|
| Price | Most affordable | Higher rates |
| Coverage | Every pin code in India | Major cities and select areas |
| Speed | 24–72 hours domestic | 24–48 hours (limited areas) |
| Tracking | Good — real-time scanning | Excellent — frequent updates |
| OTP Secure Delivery | Yes (₹5 + GST extra) | Varies |
| COD Service | Available | Available |
| International | EMS to 99+ countries | Limited, expensive |
| Insurance | Up to ₹1 lakh | Varies |
| Government Documents | Best option | Limited acceptance |
| Rural Areas | Best coverage | Often unavailable |
Speed Post wins on price, coverage, and reliability for government documents. Private couriers win on tracking frequency and speed in urban areas.
Speed Post Services — What You Can Send
Domestic Speed Post Services
| Service | Suitable For | Key Feature |
|---|---|---|
| Speed Post Letter | Documents, applications | Fastest domestic delivery |
| Speed Post Parcel | Products, gifts, goods | Up to 35 kg weight limit |
| Business Parcel | E-commerce sellers | Bulk pickup, COD, volume pricing |
| Cash on Delivery (COD) | Online sellers | Payment collected at delivery |
| BNPL (Buy Now Pay Later) | Business accounts | Credit facility, no upfront payment |
| OTP Delivery (add-on) | Sensitive documents | Secure handover — ₹5 + GST |
| 24 Speed Post | Metro-to-metro urgent | Next-day, money-back guarantee |
| 48 Speed Post | Metro-to-metro express | 48-hour guaranteed delivery |
International Speed Post Services
| Service | Coverage | Delivery |
|---|---|---|
| EMS — Express Mail Service | 99+ countries | 5–14 days |
| International Tracked Packet | 50+ countries (expanded 2026) | 10–20 days |
| Small Packet (International) | Most countries | Standard airmail speed |
What You Cannot Send via Speed Post
- Liquids, semi-liquids, and gases
- Currency notes or coins
- Gems and jewellery without special declaration
- Perishable goods
- Firearms, explosives, or military items
- Toxic, infectious, or radioactive substances
- Drugs and narcotics
- Any item restricted under IATA guidelines
Common Tracking Problems and How to Fix Them
Tracking Number Shows No Results
The article was booked but has not received its first scan yet. There is usually a 12–24 hour gap between booking and the first tracking entry.
Fix: Wait 24 hours. Re-enter the full 13-character number including the “IN” at the end.
Tracking Stuck — No Update for 48+ Hours
The parcel is on a long road transit leg between two states. Gaps of 24–48 hours are normal here — no scan points exist on the road.
Fix: Wait 48–72 hours. If still no movement, call 1800 266 6868 with your consignment number.
Status Shows “Item Booked” for Days
The origin post office has not dispatched it yet. This happens during high-volume periods.
Fix: Visit the booking post office with your receipt. Ask staff to confirm dispatch status.
“Out for Delivery” but Nothing Arrived
High delivery load or route reallocation. Or a delivery attempt was made when you were not home.
Fix: Call your local delivery post office. Ask them to confirm the delivery attempt and arrange redelivery.
Shows “Delivered” but You Did Not Receive It
- Ask family members, neighbours, or building security if they accepted it.
- Check your door for a delivery notice slip.
- Call the delivery post office immediately with your consignment number.
- If unresolved, file a formal complaint through the India Post Public Grievance Portal.
Delivery Attempted — Door Locked
Your postman came but could not reach you. They left a notice slip at your door.
Fix: Take the notice slip and a valid photo ID to your nearest delivery post office. Collect within 18 days. After 18 days, the article is returned to the sender.
Invalid Tracking Number Error
You likely copied the number incorrectly. Common mistakes: missing the letter prefix, missing the “IN” suffix, or adding extra spaces.
Fix: The number must be exactly 13 characters. No spaces. Include the full prefix and the “IN” at the end.
International Tracking Stopped After Leaving India
Once the parcel hands off to the destination postal operator, updates come from that country’s system.
Fix: Use the same tracking number on the destination postal website. Allow 24–48 hours after arrival in that country.
India Post Speed Post Customer Care
| Office | Location | Phone | Working Hours |
|---|---|---|---|
| National Customer Care (Toll-Free) | Pan India | 1800 266 6868 | Mon–Sat, 9 AM–6 PM |
| International Mail Helpline (Toll-Free) | Pan India | 1800 11 2011 | Mon–Sat, 9 AM–6 PM |
| Delhi Gateway (EMS) | New Delhi | 011 23366716 | Mon–Sat, 9 AM–6 PM |
| Mumbai Gateway (EMS) | Mumbai | 022 26156125 | Mon–Sat, 9 AM–6 PM |
| Kolkata Gateway (EMS) | Kolkata | 033 22120476 | Mon–Sat, 9 AM–6 PM |
| Chennai Gateway (EMS) | Chennai | 044 22313282 | Mon–Sat, 9 AM–6 PM |
| Bengaluru Speed Post Centre | Bengaluru | 080 22867302 | Mon–Sat, 9 AM–6 PM |
| Hyderabad Speed Post Centre | Hyderabad | 040 23463925 | Mon–Sat, 9 AM–6 PM |
| Ahmedabad Speed Post Centre | Ahmedabad | 079 22860564 | Mon–Sat, 9 AM–6 PM |
| Pune Speed Post Centre | Pune | 020 26121528 | Mon–Sat, 9 AM–6 PM |
| Kochi Speed Post Centre | Kochi | 0484 2352291 | Mon–Sat, 9 AM–6 PM |
How to File a Complaint
If your article is delayed, lost, or damaged:
- Visit the India Post Public Grievance Portal.
- Register with your mobile number or email.
- Select Department of Posts as the ministry.
- Describe the issue, attach your tracking number and receipt.
- Submit and note your complaint reference number.
- Track your complaint status on the same portal.
You can also walk into the booking post office and file a written complaint. Get an acknowledgement slip with a complaint number.
File after 15 days of no movement for domestic articles. For international EMS, wait 30 days before filing.
Tracking Tips — Get Results Faster
- Wait 12–24 hours after booking. New articles take time to receive their first scan.
- Copy-paste your tracking number. Never type it. One wrong character returns zero results.
- Always include the “IN” at the end. Many users leave out those last two letters.
- No spaces. The full 13-character number must be entered as one block.
- Use SMS tracking if your internet is unreliable. It works on any basic phone.
- Call the delivery post office directly for delivery issues. They have real-time ground information the online system may not reflect yet.
- Check your door for the notice slip after a missed delivery. It has the post office contact details on it.
- For passport or Aadhaar deliveries — keep your original photo ID ready. You will need it to collect from the post office counter.
Also Visit: Shree Mahavir Courier Tracking for checking your parcel status.
Frequently Asked Questions
How do I track my Speed Post parcel?
Enter your 13-character consignment number in the tracking tool at the top of this page and click Track Now. You will see every scan event from booking to current location. You can also track by SMS — type POST TRACK followed by your number and send to 166.
What is the Speed Post tracking number format?
It is always 13 characters: two uppercase letters + nine digits + IN. For example: EE123456789IN. The first letter indicates service type — E for Speed Post, EM for international EMS.
What does “EE” mean in a tracking number?
EE is the prefix for Speed Post articles booked by individual customers. The first E indicates Speed Post. The second letter usually indicates the origin state or booking office category.
How long does Speed Post take to deliver?
Standard Speed Post takes 1–2 business days metro-to-metro, 2–4 days inter-state, and up to 7 days for remote areas. The new 24 Speed Post (launched March 2026) delivers the next day between the six major metro cities — with a money-back guarantee if missed.
What is the Speed Post customer care number?
The toll-free number is 1800 266 6868, available Monday to Saturday from 9 AM to 6 PM. For international EMS queries, call 1800 11 2011.
What is OTP-based delivery in Speed Post?
Introduced in October 2025, OTP delivery means your parcel is handed over only after the recipient verifies a one-time password. This is an optional add-on at ₹5 + GST. It is recommended for passports, bank documents, and other sensitive items.
My tracking shows “Out for Delivery” but nothing came. What do I do?
Call your local delivery post office directly. Ask whether a delivery attempt was made and when the next attempt will happen. They can also arrange counter collection if needed.
What does “Item Received at Delivery Post Office” mean?
Your article has reached the post office that covers your delivery address. This is the last transit point. Delivery usually happens within 1–2 working days of this status.
Can I track Registered Post the same way?
Yes. Since September 2025, Registered Post was merged into the Speed Post system. You track it the same way using your consignment number.
What happens if Speed Post cannot be delivered?
The postman leaves a notice slip. Your article is held at the delivery post office for 18 days. Collect it with your ID and the slip. After 18 days, it is returned to the sender.
How do I track international Speed Post after it leaves India?
Use your EM-prefixed tracking number on the destination country’s postal website — for example, the USPS site for the USA or Royal Mail for the UK. Allow 24–48 hours after the parcel arrives in that country for updates to appear.
What is Dak Sewa App 2.0?
It is the official mobile app of the Department of Posts, launched in late 2025. It replaced the old Postinfo app, which is now discontinued. Download it from the Play Store or App Store to track articles, file complaints, book Speed Post, and make payments.
How do I track if I lost my consignment number?
You cannot track directly without it. Contact the sender to get the number. If you booked it yourself, check your email confirmation, SMS inbox, or the booking receipt. Alternatively, visit the post office where it was booked — they can look it up with your name and booking date.
Conclusion
Speed Post tracking puts you in control. You know where your parcel is. You know when it moved. And you know exactly what to do when something goes wrong.
India Post has over 1.55 lakh post offices, real-time scan updates, OTP secure delivery, and — since March 2026 — guaranteed next-day delivery in major metro cities. It is one of the most reliable postal networks in the world. And it covers every corner of India that private couriers ignore.
Use the tracking field at the top of this page. Enter your consignment number. Get your shipment status instantly.
Go to our homepage to find a list of available courier tracking services.